Questions & Answers
FAQ
The questions we hear most from families. Don't see yours? Call or text 347-696-1989 or email info@eliteskills.org
Program Basics
What ages do you accept?
We offer programs for kids ages 3 to high school, and adults.
Do you offer co-ed programs?
Yes, all sessions are co-ed.
How long is each training season?
Fall and Spring run for 5 months; Summer runs for 2 months.
Registration & Schedule
How do I register my child?
To register, you must first create a Mindbody account for your family. Once your profile is set up, you can log in and select the program you'd like to join.
Can we join mid-season?
Depending on availability, yes.
What is the schedule?
Schedules vary by program. Basketball runs Fri–Sun, Art runs Sat–Sun, camps (including Summer Camp) are full-day (8 AM–5 PM), typically on weekdays, and parties are offered in scheduled time slots. See the full breakdown on our Pricing & Schedule page.
Uniform & Equipment
Is a uniform required?
Uniforms are required to promote discipline and team unity. No uniform, no participation. See the full Uniform Policy.
How do we get a uniform?
Uniforms can be purchased during registration.
What should my child bring?
Basketball sneakers, a water bottle, and their uniform. We provide balls during training.
Payments & Refunds
What are the fees?
Fees vary by season and program. You'll see pricing during registration, or browse our Pricing & Schedule section.
Do you offer refunds?
We do not offer refunds after the first session.
Are missed sessions refunded or credited?
We do not offer refunds or credits for missed sessions.
Safety & Conduct
Is the staff background-checked?
Yes. All coaches and staff are vetted and trained to work with youth.
What's your policy on behavior?
We expect respectful conduct from participants, families, and staff. Disruptive behavior may result in removal without a refund.
Are your staff trained for emergencies?
Yes. All Elite Skills staff members are AED and First Aid certified.
Still have a question? Call or text 347-696-1989 or email info@eliteskills.org — we're happy to help.
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